Yovan Sudha Website

Effective Date: [17-02-2026]

Welcome to Yovan Sudha. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by the terms and conditions outlined below. If you do not agree with these terms, please do not use this website.

1. Acceptance of Terms

The Yovan Sudha website, accessible through [www.yovansudha.com] (or your official domain), provides information, products, consultations, and wellness-related services subject to your compliance with these Terms of Service.

By accessing or using this website, you agree to be legally bound by these terms. Yovan Sudha reserves the right to modify these terms at any time. Changes become effective immediately upon posting. Continued use of the website indicates acceptance of the updated terms.

2. Eligibility

You must be 18 years or older to use this website or purchase products and services from Yovan Sudha.

3. User Accounts & Security

• Each registered user may receive a separate User ID and Password.
• Users are responsible for maintaining the confidentiality of their login credentials.
• Yovan Sudha is not responsible for unauthorized access resulting from user negligence.
• The website administrator reserves the right to:
  • Suspend or ban users violating policies
  • Cancel inactive or unconfirmed accounts
  • Remove inappropriate or harmful content

4. Testimonials, Reviews & Comments

• Testimonials displayed on the website are submitted voluntarily by users/customers.
• Article comments are submitted by readers and may be published at the administrator’s discretion.
• Registered users may submit reviews or comments, which may be moderated before publication.
• Yovan Sudha reserves the right to remove any comment or testimonial without prior notice.

5. Health Information Disclaimer

• Articles, blogs, FAQs, and product descriptions provide general wellness information related to Ayurveda, herbal supplements, and lifestyle improvement.
• The information provided may not apply to every individual.
• Yovan Sudha products are not intended to diagnose, treat, cure, or prevent any disease unless explicitly stated.
• Users are advised to consult a qualified healthcare professional before starting any treatment or supplement.

Payment, Cancellation & Refund Policy

6. Payment Modes

Yovan Sudha offers:

• Online payment via secure payment gateways
• Offline payment (bank transfer or approved manual payment methods)

Users must provide accurate and truthful payment information. Yovan Sudha is not responsible for payment failures due to incorrect details provided by the user.

7. Order Cancellation Policy

• Orders may be cancelled within 24 hours of placement.
• If the product has already been shipped, shipping charges will be deducted.
• Cancellation requests must be sent to customer support immediately.

8. Refund Policy

Refunds are issued only under the following conditions:

• Defective product received
• Damaged product during transit (proof required)
• Incorrect product delivered
• Lost shipment confirmed by courier partner

Important:

• Refunds are not applicable for used products.
• Refunds are not applicable for consultations or counseling services once payment is made.
• Shipping charges are non-refundable.
• Issues must be reported within 24 hours of delivery.
• Refund requests must include order details and valid reason.

Shipping & Delivery Policy

9. Product Shipping

• Products are shipped within 24 hours of payment confirmation.
• Delivery typically takes 5–7 working days, depending on location.
• Delays may occur due to unforeseen circumstances (weather, courier delays, etc.).
• Complete billing and shipping details must be provided for timely delivery.
• A person must be available at the delivery address to receive and sign for the package.

Additional Charges:

• Address changes after dispatch may incur extra charges.
• Missed delivery attempts may attract re-shipping charges.

Online Consultation & Wellness Services Policy

10. Online Consultation Validity

• Online consultation accounts are valid for 1 year from the date of payment.
• Users must select the correct consultation category/subject.
• Incorrect category selection may result in non-refundable consultation fees.
• Users must provide accurate and complete information about their health condition.
• Responses are provided within 7 working days.
• Delays do not qualify for refunds.
• Once a consultation is closed, reopening may require a new consultation fee.
• The administrator reserves the right to close or delete consultation accounts.

11. Online Counseling & Treatment

• Payments for counseling or treatment are non-refundable.
• Charges vary depending on the case and are determined by the wellness expert/doctor.
• Online counseling appointments must be attended as scheduled.
• Missed appointments are non-refundable.
• Users are responsible for sharing progress updates if undergoing a wellness plan.
• Results may vary from person to person.
• No guarantee of specific results is provided.

Liability & Limitation

• Yovan Sudha is not responsible for:
  • Loss or damage during courier transit
  • Improper product usage
  • Incorrect information provided by users
  • Delays caused by third-party services
• Product results may vary depending on individual body type, lifestyle, and consistency of usage.

Intellectual Property

All website content including:

• Text
• Logos
• Images
• Product designs
• Graphics
• Videos
• Brand elements

Are the intellectual property of Yovan Sudha and may not be copied, reproduced, or distributed without written permission.

Dispute Resolution & Jurisdiction

Any disputes arising from:

• Website usage
• Online consultations
• Product purchases
• Payments or refunds

Shall be subject to the jurisdiction of the appropriate court in Moradabad, Uttar Pradesh, India.

Contact Information

For queries regarding:

• Orders
• Refunds
• Consultations
• Technical issues

Please contact:

Customer Support – Yovan Sudha
Email: [Insert Email]
Phone: [Insert Contact Number]

Yovan Sudha is committed to providing quality Ayurvedic wellness products and customer satisfaction. We strive to address concerns promptly and fairly.

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.